Terms and Conditions

 Terms & Conditions

OVERVIEW

This website is operated by Ruby Ruth Dolls Limited, company no 11680968 Throughout the site, the terms “we”, “us” and “our” refer to Ruby Ruth Dolls Limited. Ruby Ruth Dolls Limited offers this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by our Terms and Conditions By accessing or using any part of the site, you agree to be bound by these. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services Ruby Ruth Dolls is hosted by Squarespace who provide the platform that enable us to sell our products and services to you.

Ruby Ruth Dolls reserve the right to refuse service to anyone for any reason at any time.
Please note that credit card information is always encrypted during transfer over networks. You are not permitted to copy any of the content of this site for any reason whatsoever without prior written permission by us. If you have an item missing from your order we must be informed within 7 days of you receiving it. You should inform us initially by e-mail to info@rubyruthdolls.com. Please include ‘Missing items’ as the subject line and include your order confirmation number within the content of your e-mail.

PRODUCTS

We have made every effort to display all of our dolls, t-shirts, mugs and other prodcuts as accurately as possible though the actual colour of the product may vary due to differences in monitors or mobile devices being used to view them. Our product measurements area as accurate as possible but are ‘approximate’.

We reserve the right, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products their prices  are subject to change at anytime without notice, at our discretion. We reserve the right to discontinue any product at any time.

PRICES

We make every effort to ensure that prices on our website are correct, however if incorrect pricing has been published then we will inform you of any such changes. You may then choose to cancel the order or accept the amended price.
All prices shown are inclusive of VAT

DISCOUNT and REWARD VOUCHERS

If you have a discount or voucher please note that these are applied to the value of the order, but usually excluding delivery costs unless otherwise stated. The offer code must be entered in to the Discount Code box on the checkout page and applied for the discount to be deducted from the order. Only one offer can be applied to any order. Sales items are excluded from discount offers, unless stated. Offers can be amended or withdrawn at any time.

BILLING and ACCOUNT INFORMATION

We reserve the right to refuse any order you place with Ruby Ruth Dolls.
In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided when the order was made. We reserve the right to cancel orders that, appear to be placed by dealers, resellers or distributors.If you are a reseller, distributor or dealer that would like to purchase Ruby Ruth Dolls for resale purchases please contact us using the
contact form (/contact).
Please  provide current, complete and accurate purchase and account information  should your details change during the purchase process please let us know immediately.

THIRD-PARTY LINKS

Third-party links on this site will direct you to websites  that are not affiliated with us. We select the links because we think the content we are sending you to is informative, relevant and interesting but we are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Complaints or concerns about any third party content should be directed to the third party.

PERSONAL INFORMATION

Personal information provided through the store is governed by current UK GDPR legislation.